Privacy Policy

Privacy Policy

This website ("website") is operated by TSMGI Inc., which includes TSMGI Stores and TSMGI Private Sales. This Privacy Policy only covers information collected on this website and does not extend to offline activities. All TSMGI websites are governed by this same Privacy Policy.

1. TSMGI Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. Appropriate physical, electronic, and administrative measures are in place to protect your data and restrict unauthorized access.

Our website employs Secure Sockets Layer (SSL) encryption to protect personal data during transmission. SSL secures information such as your name, address, and credit card number. Please note that email communications are not encrypted and are not a secure means for sending sensitive information.

2. TSMGI Privacy Policy

To deliver the highest quality products and services, we collect information through your interactions with TSMGI and third parties. We take your privacy seriously and ensure that all personal information is handled securely and responsibly.

As technology evolves, this Privacy Policy may change. We encourage you to review it periodically to stay informed about our practices.

3. The Information We Collect

You can browse the TSMGI website without revealing personal details. However, to access specific services or participate in certain features, you may be required to provide personally identifiable information such as:

  • Name
  • Contact information (including email address)
  • Demographic details (e.g., postal code, preferences, interests)
  • Other relevant data for surveys or promotions

For the complete list of cookies we collect, refer to the List of Cookies We Collect section. Our web server may also collect anonymous log data (e.g., IP addresses, browser type, access time) to enhance site performance and usability.

4. How We Use the Information We Collect

Information collected is used to provide better service and tailored experiences. In particular:

  • Internal record-keeping and operations
  • Improvement of our products and services
  • Periodic promotional communications about new products, offers, or updates
  • Market research via email, phone, fax, or mail
  • Website customization to align with user interests

5. Security

We are committed to ensuring your information remains secure. Appropriate physical, electronic, and managerial safeguards are in place to protect against unauthorized access or disclosure.

6. Others With Whom We Share Your Information

TSMGI Group

Information collected may be shared among TSMGI entities including Venia, Terra, and Private Sales divisions.

Service Providers

We collaborate with trusted third-party providers to assist with services such as email distribution, data analysis, fraud prevention, and marketing. These partners are contractually bound to maintain confidentiality and use information solely for agreed purposes.

Other Companies

We may share select data with carefully chosen partners whose products or services may interest you.

Business Transitions

In the event of a merger, acquisition, or asset transfer, we may transfer your information to the acquiring entity. You will be notified via email or a prominent website notice if your data will be used contrary to this policy.

Compliance with Law

We may disclose personal information when required by law, to cooperate with investigations, prevent fraud, or protect TSMGI’s legal rights.

Advertising Partners

TSMGI partners with advertising networks to display targeted ads. These partners may collect anonymized data through cookies to personalize offers. You can opt out of such services at any time.

7. Your Choices Regarding the Use of Information

You may opt out of TSMGI marketing communications by writing to: TSMGI Customer Care, 775 Waukegan Rd, Ste 201, Deerfield, IL or by calling +1 (847) 267-9200. Include your full name, address, and optionally your account number, and specify:

  • “NO MAIL OFFERS” — to stop mail offers
  • “NO PHONE OFFERS” — to stop phone calls
  • “NO PHONE OR MAIL OFFERS” — to stop both

Please allow time for your request to process as marketing materials are often prepared in advance.

8. Your California Privacy Rights

Under California Civil Code §§1798.83–1798.84, residents may request a report detailing what personal information TSMGI shares with third parties for direct marketing. Requests should be mailed to:

TSMGI Customer Care, 112 West 34th Street, 18th Floor, New York, NY 10120. Please allow up to 30 days for a response.

9. Cookies, Web Beacons, and How We Use Them

Cookies are small text files that enhance your browsing experience. They help remember preferences, track pages visited, and improve website functionality.

We use cookies and web beacons for analytics, shopping cart persistence, personalization, and marketing optimization. You may disable cookies in your browser settings; however, doing so may limit site functionality.

Third-party partners may also use cookies under our direction for analytics or fulfillment purposes. These partners are contractually restricted from sharing your data.

10. List of Cookies We Collect

The following table outlines cookies used on our website and their purposes:

Cookie Name Description
CARTAssociates your session with the shopping cart.
CATEGORY_INFOEnables faster page rendering.
COMPAREStores items in your product comparison list.
CUSTOMEREncrypted customer ID.
CUSTOMER_AUTHIndicates if you are signed in.
CUSTOMER_INFOEncrypted customer group details.
FRONTENDSession ID for server-side sessions.
GUEST-VIEWAllows guests to modify orders.
LAST_CATEGORYTracks your last visited category.
LAST_PRODUCTTracks your last viewed product.
USER_ALLOWED_SAVE_COOKIEIndicates if cookies are permitted.
WISHLISTEncrypted list of saved products.
WISHLIST_CNTNumber of items in your wishlist.

11. Online Account Registration

Creating an account on TSMGI allows for faster checkouts and secure data storage for future use. You can manage or update your information anytime by signing into your account. Always sign out when using public computers to protect your information.

12. Emails

Promotional emails are sent only to users who opt in. To unsubscribe, click the “Unsubscribe” link in any promotional message. Please allow up to three business days for processing.

13. Acceptance

By using this website, you acknowledge and agree to the terms outlined in this Privacy Policy.

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